Privacy Policy

At Mellstroy Casino, we value your trust and confidentiality when you share personal data with us to enjoy our online casino services. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our platforms.

Collection of Personal Data

We may collect various types of personal data from users who create an account on our website or mobile application. The information collected includes:

User's name, surname
Date of birth
Address (country, state/province, city)
Contact details (phone number and/or email address)

Purpose of Processing Personal Data

Mellstroy Casino processes your personal data for the following purposes:

To create an account: We need to collect basic information about you to establish a unique user identity.
Security measures: Your contact details will be used for verification, security checks, and notifications related to suspicious activities on your account.
Marketing and promotional communications: With your consent (if granted), we may send marketing emails or push notifications to inform you of exclusive promotions, new games, and other relevant updates.

How Do We Secure Your Data?

We employ industry-standard measures to protect user data from unauthorized access:

Our website uses a secure HTTP connection (HTTPS) with TLS 1.2 protocol.
All personal data is encrypted at rest using AES-256 encryption.
Access to your account and related information requires valid authentication credentials, which are stored securely.

Sharing Your Data

Mellstroy Casino does not sell or distribute user data to third parties without explicit consent. However:

We may share necessary information with our payment processors for the purposes of deposit and withdrawal transactions.
When collaborating on marketing campaigns or promotions with external companies (e.g., game developers), we might provide aggregated, non-identifiable data for analytical purposes.

Data Retention Periods

We will store your personal data:

For a minimum period required to comply with regulatory requirements and tax obligations.
Until you close your account. Upon request, we may erase or anonymize stored information once the active period ends.

User's Rights and Controls

According to European General Data Protection Regulation (GDPR) guidelines, users have various rights concerning their personal data:

Right to access: You can ask us for a copy of your collected data.
Right to rectification: Correct inaccuracies in the information we hold about you.
Right to erasure: Request complete deletion or anonymization of stored user details (please note that we may keep records as required by laws).
Right to restrict processing: Ask us to halt specific types of data use under certain circumstances.

Please note that due to jurisdiction requirements and data protection regulations applicable across different regions, this Privacy Policy may not address specific country-specific needs.

Children's Protection

Our website is intended for adult users. Children under the age of 18 are strictly prohibited from participating in gaming activities with us. If a minor has accessed our site unintentionally or participated in gameplay without consent, please notify our support team immediately to assist in resolving the matter according to applicable laws and regulations.

Updates and Changes

Mellstroy Casino Online Casino reserves the right to update this Privacy Policy at any time as needed for compliance with regulatory changes, technological advancements, or other circumstances that may impact data processing. Revised versions of the policy will become effective upon posting on our website. Your continued use after notification implies your consent to updated terms.

Acknowledgement and Acceptance

By registering an account, accessing, or playing games at Mellstroy Casino Online Casino, you acknowledge having read, understood, and accepted this Privacy Policy as it applies to your personal data management with us.

Thank you for trusting our platform.